Terms & Conditions

Acceptance

The terms and conditions set out below are the terms of purchase that apply to your purchases of products from Gradientech through this Site. ”Gradientech” shall mean Gradientech AB, a Swedish corporation existing under Swedish law, with its adress at Uppsala Science Park, SE-751 83 Uppsala, Sweden. The Buyer shall mean the person, firm, company or other organization who or which has ordered products from Gradientech. By making a purchase, you are confirming that you have read, and that you agree to be bound by, the terms and conditions below. The terms and conditions are subject to change without notice.

Pricing

Gradientech reserves the right to change prices at any time without prior notification. All prices are exclusive of any duties, value added or taxes. The Buyer is solely responsible for any such taxes. Gradientech will add sales taxes when shipping products to such jurisdiction where Gradientech is responsible for collecting sales tax, unless the Buyer has filed tax exempt information to Gradientech. All prices listed on the Site are quoted without shipping and handling charges.

Terms of Payment

Payments are made by invoicing. The invoice is sent by mail to your invoice address once the order has been shipped. If you prefer to have the invoice e-mailed, please add that information to your order.

Shipping

Once your order has been placed with us, you will be sent an order confirmation via e-mail. Once your order has been shipped, you will be provided with the carrier´s tracking number so that you can track your order during shipping. If there is a problem with your order, we will contact you via e-mail. Any estimated delivery date provided is approximately only, and Gradientech shall not be liable for or held in breach due to any delivery made before or after the estimated delivery date. Please note that Gradientech will assume that you have received each e-mail, unless and until you notify Gradientech to the contrary.

Inspection

If we ship the incorrect product, please contact Gradientech within four (4) days of receiving the incorrect product to arrange for pickup and re-shipment of the correct product, at no charge to you.

Damage claims

Packaging and products should be inspected immediately upon receipt. The Buyer shall notify Gradientech within five (5) days of receipt in writing of any claim for credit or return of damaged goods. Damaged items cannot be returned without return authorization from Gradientech. Products must be returned within thirty (30) days of receiving a return authorization. Gradientech’s obligation shall be, at its own option, to replace any defect products or refund the purchase price of any undelivered products.

Limitations of Product Use

All Gradientech’s products are for in vitro research use only and not intended for any household use, animal or human therapeutic or diagnostic use. Gradientech’s products may not be resold, modified for resale or used to manufacture commercial products without prior written approval from Gradientech AB.

Warranty

Product information on the website reflects, in general, the applications and conditions for use. Products should be used in accordance with the product guides shipped with product. Gradientech reserves the right to change product specifications without prior notifications. All products supplied by Gradientech are warranted to meet our published specifications when used under normal conditions in the Buyer’s laboratory. All warranty claims on disposable or reagent products must be made within thirty (30) days of receipt of the product. Gradientech’s sole liability and Buyer’s exclusive remedy for a breach of this warranty is limited to replacement or refund at the sole option of Gradientech.

Gradientech expressly disclaims, and the Buyer expressly waives, any warranty regarding results obtained through the use of the products, including without limitation any claim of inaccurate, invalid, or incomplete results.

Limit of Liability

Gradientech shall have no liability under the warranty in respect of any defect in the products arising from specifications or materials supplied by the Buyer, wear and tear, willful damage or negligence of the Buyer, abnormal working conditions at the Buyer’s premises, failure to follow Gradientech’s written or oral instructions, misuse or alteration or repair of the products without Gradientech’s approval, or if the total price for the products has not been paid.

Choice of law

These Terms and Conditions shall be governed by the laws of Sweden.